Support
Get help with CarWiseAI, or send us a question.
Contact us
For questions, bug reports, or account issues, email support@carwiseai.app and we’ll get back to you as soon as we can.
Frequently asked questions
How do I create an account or log in?
Tap "Get started" on the app's welcome screen to register with an email or phone number and a password. If you already have an account, tap "Log in" instead.
How does the AI inspection work?
Photograph the car (front, rear, and any other angles you can get), enter the asking price and odometer reading, and CarWiseAI returns a condition assessment, a market valuation, and a Buy / Negotiate / Walk Away recommendation.
How do I unlock a full report?
From an inspection's results screen, tap to unlock the Standard or Premium report. On iOS this is handled through Apple's in-app purchase system.
How do I delete my account and data?
Go to Account from the home screen and tap "Delete account." This permanently removes your account, inspections, and photos, and cannot be undone.
Is CarWiseAI a substitute for a mechanic's inspection?
No. CarWiseAI is a buying-decision support tool, not a substitute for a qualified mechanic. Always get a professional pre-purchase inspection before completing a purchase.